Frequently Asked Questions

Everything you need to know about your Blackhawk experience.

What is Blackhawk's standard shipping policy?

We offer standard shipping on all domestic orders, typically arriving within 3-5 business days. Express shipping options are available at checkout for those who need their fashion fix faster.

How do I return or exchange an item?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the 'Fit Notes' section for item-specific advice.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Are your materials sustainably sourced?

Blackhawk is committed to ethical fashion. We source 80% of our fabrics from sustainable suppliers and ensure all our manufacturing partners adhere to fair labor practices and environmental standards.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our tracking page where you can monitor your package's journey in real-time.